Shipping policy
Shipping Policy
At Engineered for Axemen, every order is made to order, ensuring you receive a high-quality product crafted by an expert. Once your item is ready, we’ll carefully package it and ship it to you as quickly as possible. Below, you’ll find all the details about our shipping process and indicative guideline for length of time to make the order.
Order Processing Time
- Axe Handles: 2 weeks
- Axe Boxes: 4 weeks
- Finished Axes: 6 weeks
- Orders are processed Monday to Friday, excluding public holidays.
- If you need your order urgently, get in touch—we’ll do our best to accommodate.
Domestic Shipping (Australia)
We ship Australia-wide using reliable carriers. Shipping rates are calculated at checkout based on order weight and destination.
- Standard Shipping: 3–7 business days.
- Express Shipping: 1–3 business days.
International Shipping
Yes, we ship worldwide! Rates are calculated at checkout based on your location.
- Delivery times vary depending on destination and customs processing.
- International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the recipient.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24 hours for tracking to update.
Shipping Restrictions
Some countries may have restrictions on importing axes—please check your local regulations before ordering.
Damages & Missing Items
If your order arrives damaged or incomplete, contact us at pete@engineeredforaxemen.com.au within 48 hours of delivery with photos and details, and we’ll sort it out.
Returns & Exchanges
Due to the nature of our products, we do not accept returns unless the item is faulty. For more details, see our Returns Policy.
Contact Us
Got a question? Reach out at:
📞 Mobile: +61 428 542 483
📧 Email: pete@engineeredforaxemen.com.au
This policy is subject to change without notice. Please review it periodically for updates.